Step into the world of innovation and incredible value at Challenger, your premier destination for the latest in technology and lifestyle essentials. As a trusted name in Singapore's retail landscape, Challenger brings you an unparalleled shopping experience, whether you're seeking cutting-edge gadgets or everyday tech solutions.
Discover an extensive collection of over 300 renowned brands, ensuring you'll find exactly what you need from your favourite manufacturers. Be among the first to explore the newest arrivals and hottest trends, as Challenger consistently showcases the latest launches across various categories.
But it's not just about choice – it's about smart shopping. At Challenger, you'll always find exclusive, limited-time-only deals that make upgrading your tech or picking up essentials more rewarding. Immerse yourself in a dynamic retail environment designed to cater to every tech enthusiast and savvy shopper. Experience the thrill of discovery and the satisfaction of exceptional value, all under one roof at Challenger.
I would like to commend Mr. Chew from Challenger, Bedok Mall, who attended to me on Saturday, January 13, 2024. He was very professional, courteous, and helpful. I bought a Universal Travel adaptor. Even though it was a small item, Mr. Chew helped me thoroughly check that the adaptor was working well, checking that every slot (USB, Type-C, etc.) worked well. I’m very impressed with his good and attentive service! 🤩🤩🤩
Source: Google maps
Positive
Colin Lin
The worst customer service ever!
Firstly, I asked a part-timer if they carried the iPad mini in store, as I had bought one from another store. He then told me they don't carry it in any retail store and asked me to pre-order, which was ridiculous. I then turned and asked a long-faced full-timer, who also told me they don't carry it in any stores and didn't even want to check for me. At the same time, the two part-timers kept laughing at me in the back, thinking I didn't know.
This is the most horrible service I have ever experienced so far! Especially since I'm your MVIP!
Train your staff properly and at least show some basic respect! I will never go there again!
Source: Google maps
Negative
Just Kick Sia
Thank you for the service, Mr. Chew. If I got your name correctly, thank you for assisting and providing information regarding the items I want to buy...
Source: Google maps
Positive
Mohd Firdaus
The girl serving me was sick, or had the flu. She kept snorting every few seconds and between words while serving me. Nothing was wrong with her service; she was actually good. At one point, she was so near my face and still kept snorting.
But why did management let her work when she was sick? Even so, why wasn't she wearing a mask? She could have spread the illness to other customers.
Source: Google maps
Negative
Rayden Lim
Terrible customer service. I bought the Shokz OpenRun Pro 2 Mini, and it's too small for me. I requested to exchange it for the normal version, but they said that once opened, it can't be exchanged.
How would I know if the device wouldn't fit me? I've spent S$269, and now I can't use it.
I'm not asking for a refund; I just want a product that fits me. It's better to be safe by avoiding them, as it doesn't matter even if you have a receipt.
