Monica March
Service is lousy. The staff insist you self-order by scanning a QR code. If you don't self-order, don't dine here. They will chase customers away. The restaurant should invest in equipment so we can see the digital menu properly. Customers are forced to view the entire large menu on their tiny mobile phone screen. As a result, they cannot see the details of the menu items clearly. It's a huge turn-off and inconvenience for customers. If you ask the staff about the menu, they don't know how to answer. The staff replied, "it's in the menu," yet the menu is not clearly presented to customers. If the restaurant is not ready to invest in equipment with large screens, then don't use a digital menu. The restaurant shouldn't secretly rely on customers' mobile phones to generate revenue for itself. This is a lack of professionalism. It's a disgrace; your restaurant will lose its class. Why am I forced to pay a 10% service charge when I still have to self-order? This is below-par service, so the service charge should be below 10%.