Welcome to Boarding Gate at Bedok Mall, where your cherished pets embark on a journey of unparalleled care and comfort. This unique establishment redefines pet services, offering a dedicated haven designed to cater to every need of your beloved animal companions.
At Boarding Gate, we understand that pets are family. Our comprehensive suite of services includes meticulous care for pets and animals, ensuring their well-being is always prioritised. Indulge your furry friends with our expert grooming sessions, transforming them into their best selves, or treat them to rejuvenating spa treatments that promise relaxation and vitality.
Inspired by a commitment to the highest standards of animal welfare, Boarding Gate aims to provide a truly angelic experience for every pet. We pride ourselves on creating a serene and nurturing environment where pets feel safe, loved, and pampered. From the moment they arrive, your companions will receive attentive care, making every visit a delightful escape.
Discover the exceptional standard of pet care at Boarding Gate, your pet's ultimate destination for comfort and joy right here at Bedok Mall.
Came here to inquire about luggage as I’m planning to splurge on one! Kasthuri shared with me all the luggage options that suit my needs. She is very professional and knowledgeable! Love the service and will definitely patronise this shop if she’s here. Thank you for the great service! The excellent service really made my day 😊.
Source: Google maps
Positive
Leonard Cheong
I got a Pacsafe bag online and thought that its security clip wasn't working. I brought it down to the Bedok Mall outlet to see if it was faulty. The male staff member at the cash counter (sorry, I should have gotten your name) was very helpful in explaining to me how to lock and unlock the clip. No, it wasn't faulty. I appreciate your patience and helpfulness.
Source: Google maps
Positive
Siew Ling Lim
Nick was very efficient in helping me call another outlet at Paragon to reserve the new-edition bag called 'Bobby Edge'. I told him that I went to Bugis, where an Indian lady informed me that this design was old stock and no longer available. She checked the stock and told me that I could go to Bedok, as they had it in stock. When I made my way to Bedok, Nick served me and informed me that the bag design I wanted was actually a new design that hadn’t launched yet, but they had it at Paragon. He was very patient and helpful. Thank you, Nick. I will definitely come back.
Source: Google maps
Positive
Jian Lim
Visited this store at around 8:30 PM on 21st August. I wanted to buy a neck pillow and approached this Malay round specs guy called Yasser for a new pillow. He mentioned that there was no new one and all stock was displayed. Obviously, this sounds like bullshit! Who the heck puts ALL their pillow stock on display?
So, I ended up asking another Chinese guy (didn't get his name), but he was incredibly helpful to get me a new piece.
If not for this Chinese guy, I would have given this place 0 stars for a poor and dishonest experience with staff like Yasser.
To Boarding Gate, please train your staff well. This guy could have caused me a wasted trip, time, money, and a night of poor sleep, as I needed a neck pillow after jaw surgery.
Source: Google maps
Negative
Mohd Firdaus
The Malay guy working there kept following and monitoring me while I was browsing. There were many other customers walking about, but he chose to follow me as though I was going to steal something. All because he judged me by my looks. The products there are really good, with many brands and choices. But one star due to the poor attitude of that guy.
