Since 1992, AKEMI has established itself as Malaysia's No.1 bedding brand according to Nielsen Research 2021, and now brings this legacy of excellence to Singapore through its AKEMIUCHI retail network. The Japanese-inspired brand name, complemented by katakana characters meaning "Designer's Choice," reflects a commitment to sophisticated design and superior quality that has made AKEMI a household name across Southeast Asia.
AKEMI specializes in transforming bedrooms into luxurious sanctuaries through their extensive collection of premium bedding and home textiles. The brand's signature collections feature innovative materials like TENCEL, known for its smooth, cooling properties, alongside their health-conscious Medi+Health range designed for optimal sleep wellness. From the acclaimed Adore Collection with its 100% Cotton Sateen and impressive 850 thread count to microfibre pillows and comprehensive bedding sets, every product reflects meticulous attention to comfort and durability. The store also offers bath essentials, mattress protectors, and bedding accessories that complete the home comfort experience.
With nine AKEMIUCHI locations across Singapore's major shopping centers and factory outlet pricing offering up to 80% discounts at select locations, AKEMI has become one of Singapore's most trusted home textiles brands. The Bedok Mall location provides customers with personalized consultations and the full AKEMI experience, where traditional craftsmanship meets modern innovation. Whether upgrading sleep quality, enhancing bedroom aesthetics, or investing in long-term comfort, AKEMI delivers the promise of restful luxury that transforms houses into homes.
Called Bedok Mall at approximately 13:15 on June 29, 2023. Answered by Alisa. She said there was limited stock of the Tencel super single set. So I rushed there and arrived around 13:30. Talked to her, but there was no eye contact. So I approached a Chinese salesgirl. She told me that someone had already bought it 5 minutes ago. All the sets were gone. That's illogical, and they were just liars. I asked for her name, but she refused to give it. I had to approach the Malay girl, and she was very defensive. Later, she gave her name. No integrity. Very upset.
Please recruit better, quality staff with integrity, honesty, and responsibility. As salespeople, both Alisa and the Chinese girl should be more proactive and not ignore customers by keeping themselves busy with computers and counting stock. Just because I was wearing Bermuda shorts and sandals, they discriminated against me. This is what I observed and noticed. Very sad. No more Akemi Uchi in my household if you continue to employ this kind of people.
Patricia Lim
Bad service staff – the younger staff, while a little inexperienced, had a better attitude. The older Chinese staff ignored questions, refused to help check stock, and deliberately misheard what I was saying – probably because I was buying into her upsell. Will never buy Akemi again, totally disgusted by this type of service!!
Cecilia
My wife is an avowed supporter of the brand Akemi and what their Tencel bedsheets stand for—superlative materials and quality workmanship. We stay in the West.
Today we chanced upon this outlet at Bedok Mall and remembered we needed a spare set for a visitor. We decided on the $30 simple Queen-sized set—and it was a mistake.
Things went south as we made the attempt to pay. First, the "blondie" who was attending to us decided to follow a young couple who "only buys Tencel." After the Tencel aficionado made their $299 purchase (less 20%, less 10%), we were asked pointedly why we were not members, repeatedly, as then "you don't get the 20%."
Granted, she was trying to upsell or increase the basket size, but it was the tone and body language that made us realize our purchase was not Tencel.
Nevertheless, we made the purchase. We are all for sustainability and quality. Lesson learned: don't queue up behind a big buyer.
Positive Reviews
Theresa Lim
We (my parents and I) just had a fantastic shopping experience at the Akemiuchi Bedok Mall outlet. We were attended by a joyful, energetic, and lovely lady called Has. She was able to listen to what we wanted, offer recommendations and alternatives. She was also very patient and slowly explained our doubts to us. We had originally wanted to buy only two items, but we ended up in such a good mood through interacting with Has that we walked away with eight items. Thanks, Has, for your time! Good job!
Elias Tan
I’m not sure why the reviews for Akemi are so low, as we had a great shopping experience!
We were shopping for a birthday gift and were assisted really well by the staff. I prefer my shopping to be quick, decisive, and, of course, to include a good deal—and Akemi delivered on all fronts. Will definitely visit again!
