At the Singtel Exclusive Retailer in Bedok Mall, step into a world where cutting-edge connectivity seamlessly integrates with dynamic entertainment. As a direct extension of the Singtel Group, renowned for its expansive suite of media and digital solutions, our store offers you direct access to the very best of Singtel's innovative ecosystem.
Discover how Singtel leverages its deep expertise in online platforms and content delivery to connect you effortlessly to the digital world. From ensuring a robust, reliable online experience to bringing you major global events like the FIFA World Cup, Singtel is at the forefront of providing comprehensive digital engagement. Our knowledgeable team is dedicated to guiding you through a wide array of mobile plans, broadband solutions, and entertainment packages, all designed to enhance your lifestyle and keep you connected to what truly matters. Experience the unparalleled innovation, extensive reach, and commitment to your digital life that define the Singtel brand, right here at Bedok Mall.
I had a great experience purchasing my new phone at this store. Jecht was incredibly helpful throughout the process. He took the time to explain my existing mobile plan, answer my questions, and made sure I found the perfect phone for my needs. His friendly and professional attitude made the whole experience smooth and enjoyable. Highly recommend this place and be sure to ask for Jecht!
Source: Google maps
Positive
Ron Koh
My father went down to ask for help, but all the staff ignored him and didn't bother to give him a helping hand. He had difficulty trying to understand the plan, as he wanted to ask if he could change the plan or renew it, and NONE of them helped him out? Horrible service from the staff. Hope they can improve on this and at least help an elderly person who is asking for help.
Source: Google maps
Negative
Ratanel
Disappointing Service at Singtel Exclusive Retail at Bedok Mall
I had a poor experience at the Singtel Exclusive Retail Shop in Bedok Mall. The staff were unhelpful, especially towards a senior who needed assistance. They were impatient and their explanations were unclear, making it extremely difficult to understand the information provided. I expected better service and more patience, especially when dealing with older customers. This was a frustrating and disappointing visit.
Source: Google maps
Negative
Sheryl Yeo
I would like to express my appreciation for the excellent service provided by Jecht. Despite facing issues with the courier service, who failed to contact me in advance and canceled the delivery after agreeing to reschedule, Jecht went above and beyond to follow up on the matter and ensure I received my phone. This extra effort truly exceeded expectations. However, I would recommend that Singtel reconsider the courier service used, as their delivery process lacked consideration and professionalism.
Source: Google maps
Positive
Joyce Tan
Thanks to the young man with stylish brownish-coloured hair at this outlet (he's slightly big-sized). Thanks for your patience in helping me change and advise on my SIM card issue. Thanks too for your patience in helping another elderly customer who walked in with his repeated enquiries. We need this kind of patient and dedicated young man in this society, especially in this advanced digital technology society. Hope SingTel will treasure your service.
