Location: Level B2, Unit Number #06/33
Quality products and services
Jollibee at Bedok Mall brings the Philippines' most beloved fast-food experience to Singapore's East Coast community, proudly occupying units #B2-06/33 on Basement 2 where this internationally acclaimed restaurant chain continues its mission of "spreading joy around the world" that began over 40 years ago. Since opening their first Singapore location in 2013, Jollibee has expanded to seventeen strategically positioned outlets, with the Bedok Mall location representing their commitment to making authentic Filipino-style meals accessible to Singapore's diverse population through halal-certified offerings that respect local dietary requirements. Operating daily from 10:00am to 9:30pm, this vibrant restaurant serves as a cultural bridge, introducing Singaporeans to the unique flavors and culinary traditions that have made Jollibee the Philippines' largest fast-food chain while adapting their beloved menu to suit local tastes and preferences with the same attention to quality and customer satisfaction that has driven their global expansion across multiple countries.
The signature menu at Jollibee Bedok Mall centers around their world-famous Chickenjoy, a mouthwatering crispy fried chicken featuring a secret marinade blend that has been perfected over decades to deliver the perfect combination of crunch, juiciness, and flavor that keeps customers returning for more. Beyond their legendary fried chicken, the restaurant offers distinctive Filipino favorites including Jolly Spaghetti, a sweet and savory pasta creation topped with hotdogs and ground beef that represents the unique Filipino approach to Italian cuisine, and the classic Yumburger featuring their proprietary sauce that delivers flavors unlike any other burger experience. The comprehensive menu also includes Palabok Fiesta, a vibrant Filipino noodle dish smothered in rich garlic sauce and topped with savory pork, plump shrimp, and hard-boiled egg, showcasing the complex flavor profiles and generous ingredients that characterize authentic Filipino cooking and demonstrate why Jollibee has garnered such passionate loyalty from customers worldwide.
What sets Jollibee Bedok Mall apart from conventional fast-food establishments is their dedication to preserving authentic Filipino culinary traditions while ensuring accessibility through halal certification by MUIS, comprehensive delivery options via GrabFood, Foodpanda, and Deliveroo, and convenient transportation access through the connected Bedok MRT Station underpass and nearby bus interchange serving multiple routes. Customer reviews consistently highlight the restaurant's ability to deliver "juicy, crunchy and hot" fried chicken alongside attentive service and exceptional value for money, while the family-friendly atmosphere encourages multi-generational dining experiences that introduce children to Filipino flavors and cultural traditions. The restaurant's strategic positioning next to Pizza Hut in the former KFC location demonstrates their successful integration into Singapore's competitive fast-food landscape, where they've earned recognition not just as another international chain but as a unique cultural dining destination that offers flavors and experiences unavailable elsewhere, making every visit an opportunity to explore the rich culinary heritage of the Philippines while enjoying the convenience and quality standards that have made Jollibee a global phenomenon beloved by families seeking both delicious food and joyful dining experiences.
Based on 5 reviews
Out of 189 shops
Not enough ratings
Stoon
I’m a Jollibee fan, but I was really disappointed with the food at this particular location. The tenders were really small (for $6.50), cold, and not crispy at all. The chicken was hot and juicy but also really small for the price (as shown in the photo). Overall, I left feeling hungry, and it wasn't worth the price.
Derek Yap
Sad. Cravings for Jollibee, but I was only served breast and wing portions. The manager on shift told me they couldn't promise, and didn't even bother to look at me when I asked to change at least one drumstick or thigh meat. If I had known their ordering was this bad, I would never come here.
Daniel Ding
The staff here are SUPER RUDE. They are in customer service, and this is how they treat people? They throw the food people order onto the counter. They see people standing there and choose to ignore them until they feel like asking what you need. They ask customers, “Then what do you want?” These two ladies, Malay and Indian, are really rude. I'm not sure if the short-haired Chinese lady is still around. Early in the morning, having to put up with their attitude kind of spoils the mood, even if the food is good. The owner of this franchise needs to do something about it. We are paying for the food and service, not to see your sour faces.
Jada Lee
Ordered the chicken tenders, but they all came looking so sad and small. I am a very big fan of Jollibee's chicken tenders, and the usual standard is more than double the size I received from the Bedok outlet. I saw other reviews also noting this issue; please do better.
Muthu Kumar Arumugam
Jollibee at Bedok Mall in Singapore offers a mixed dining experience. While the restaurant is known for its Filipino-style fast food, some patrons have noted areas for improvement. The fried chicken portions can be smaller compared to other fast-food chains, and the texture may be less crispy than expected. Service inconsistencies have also been highlighted, such as missing items in takeaway orders and difficulties reaching the outlet by phone. While some diners appreciate the unique flavors, others feel that the overall experience doesn't quite meet expectations. Ordering and serving is at your own risk. If you are a first-timer, you may find absolutely no welcome from the service staff to help you with ordering or choosing according to your needs.
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5 photos