Location: Level B2, Unit Number #B2-28
Quality products and services
Tori-Q at Bedok Mall stands as a testament to authentic Japanese yakitori craftsmanship, bringing over two decades of grilling expertise to Singapore's East Coast dining landscape since the brand's establishment in 2000. Founded by Japanese entrepreneur Yohei Takeda, this homegrown Singaporean success story has evolved from its humble beginnings into a beloved destination for affordable, quick, and convenient Japanese grilled cuisine that maintains authentic flavors while adapting to local tastes and preferences. The Bedok Mall location exemplifies Tori-Q's commitment to transforming simple chicken chunks into chargrilled perfection, with each yakitori stick meticulously hand-grilled and generously coated with their signature Tare sauce to achieve the perfect balance of savory sweetness and caramelized exterior that has made the brand synonymous with quality Japanese street food in Singapore's competitive dining market.
The carefully curated menu at Tori-Q Bedok Mall showcases the art of Japanese grilling through an impressive selection of premium proteins prepared using traditional yakitori techniques, featuring perfectly marinated chicken skewers that remain moist and tender rather than dry and hard, complemented by beef skewers, vegetable options, and specialty items that cater to diverse dietary preferences. The restaurant's pricing structure reflects their commitment to accessibility, with individual yakitori sticks starting at S.50, comprehensive bento sets ranging from S.60 to S.30, and curry sets priced between S.90 and S.30, while their popular promotion offering one free skewer with every ten purchased provides exceptional value for regular customers and families. Each skewer represents the finest ingredients hand-selected for quality and flavor, with the signature Tare sauce developed specifically to enhance rather than mask the natural taste of grilled meats and vegetables, creating a harmonious balance that appeals to both traditionalists and newcomers to Japanese cuisine.
What distinguishes Tori-Q Bedok Mall from conventional fast-food establishments is their unwavering dedication to authentic Japanese grilling techniques combined with the convenience and speed that modern diners demand, ensuring that every order maintains the high standards of flavor and texture that have earned consistently positive customer reviews. The skilled grilling team understands that perfect yakitori requires precise timing, temperature control, and attention to detail that cannot be rushed, yet they manage to deliver freshly grilled orders efficiently without compromising quality or authenticity. The restaurant's strategic presence across multiple Singapore locations, including Suntec City Mall, Nex Mall, Changi Airport Terminal 2, 313@Somerset, and Tampines Mall, demonstrates their successful adaptation of traditional Japanese street food culture to Singapore's diverse dining preferences while maintaining consistent quality standards. This combination of authentic preparation methods, affordable pricing, convenient service, and genuine appreciation for Japanese culinary heritage has established Tori-Q Bedok Mall as an essential destination for anyone seeking quality yakitori that honors traditional techniques while embracing the fast-paced demands of contemporary Singapore dining culture.
Based on 10 reviews
Out of 189 shops
Not enough ratings
Yingying Lim
Dear ToriQ, your cashier lady working on 27 Apr at 4:45 PM is just plain rude, with poor customer service. She probably needs more training before being put at the front desk.
Leon Chua
Bought a total of 18 sticks and 4 rice. There were 10 sticks in a box, and I requested a little more sauce for the box. The cashier said you already have one extra pack of sauce and reluctantly added a bit more sauce to the box. I know they sell sauce by the bottle, but I don't think the sauce is so precious that they need to be so stingy with it.
Henry P.
Extremely slow queue despite there being a full range of skewers. Staff need to be trained to be faster and more efficient. I’m a regular patron at the Ion and Bugis branches that always have long queues, but the staff there move very fast. The one at Bedok was very slow and took an average of 90 seconds to serve one customer, whereas the other branches took only around 30 seconds.
Gracia “The Hangry Tourist”
I loved the food. The sausage tastes just like what I had in Japan, and the meat isn't dry either. However, I disliked the front-of-house lady who took our order. I arrived at 5:16 PM on Monday, March 18th, 2024, and waited a bit for the server to be ready to take our order. She spoke so quickly that I couldn't understand her. I understand that there might be a tone/pronunciation barrier since I'm a foreigner (we both spoke English), but did she really have to raise her voice? Even the lady at the cashier looked back at us after hearing her. Have you undergone thorough customer service training? Since it's a Japanese chain, shouldn't she be polite while serving customers? Not as polite as the Japanese, but certainly not yelling at customers when they don't understand what she's saying. I'll be forwarding an email to the company after typing this.
Yingying Lee
Dear ToriQ, your cashier working on April 27th at 4:45 PM was just plain rude, with poor customer service. She probably needs more training before being put at the front desk.
Lawrence Chan
Here's the edited review: Bought a total of 18 sticks and 4 rice. There were 10 sticks in a box, and I requested a little more sauce in the box. The cashier said you already had an extra pack of sauce and reluctantly added a bit more sauce into the box. I know they sell sauce by the bottle, but I don't think the sauce is so precious that they need to be so stingy with it.
Hendry P
Extremely slow queue despite a full range of skewers available. Staff need to be trained to be faster and more efficient. I’m a regular patron at the Ion and Bugis branches that always have long queues, but the staff there move very fast. The one at Bedok was very slow and took an average of 90 seconds to serve one customer, whereas the other branches took only around 30 seconds.
Gracia “The Hangry Tourist”
I loved the food. The sausage tastes just like what I had in Japan, and the meat isn't dry either. However, I disliked the front-of-house lady who took our order. I arrived at 5:16 PM on Monday, March 18th, 2024, and waited a bit for the server to be ready to take our order. She spoke so quickly that I couldn't understand her. I understand that there might be a tone/pronunciation barrier since I'm a foreigner (we both spoke English), but did she really have to raise her voice? Even the lady at the cashier looked back at us after hearing her. Have you undergone thorough customer service training? Since it's a Japanese chain, shouldn't she be polite while serving customers? Not as polite as the Japanese, but she also shouldn't be yelling at customers when they don't understand what she's saying. I'll be forwarding an email to the company after typing this.
Jasmine Lau
Tori Q has a variety of grilled items which **go** well with rice. **Generally,** I think it is good, and one way they can improve is to make the rice less wet.
Jaslyn Low
Tori Q has a variety of grilled items which **go** well with rice. Generally, I think it is good, and one way they can improve is to make the rice less wet.
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