I had an unpleasant experience at the Apple Strudel counter in Bedok Mall. The service was extremely slow, and the shop attendant provided poor customer service. Additionally, they didn’t have change available, which caused further inconvenience. I hope this feedback can help improve the service quality at the outlet.
Lin Ming
5
Great service from the young man and lady. Thanks to them, I was able to get my order sorted out. Thanks again for everything. They are very polite and hardworking.
I wrote to their customer service email three times and didn't even get a reply. The customer service from their sales team is totally non-existent; I suggest closing that department down. The sales website can be improved as well.
Geok Lin Poh
5
Superb, tasty texture that’s creamy inside, with an oozing filling, is sufficient for simple cravings.
Ben Stellar
1
Not really a strudel in the traditional sense—it’s full of whipped cream and sickly sweet. At $19, it was overpriced, but I don’t think I’d want it again even if it were free…
Anthony Tan
4
It's been a long time since I ate Apple Strudel (the last time I had it was in the early 2000s). I finally purchased a half-size today, which was about a foot long. It had a generous serving of chunky apple dices and cream. The skin was crispy and not too sweet, just nice. I can't really recall the previous taste, but I must say it is really filling. It's recommended to use a fork and spoon so you can scoop the flakes and apple chunks, as it's truly like a palm-sized apple pie!
Lin Lim
1
I had an unpleasant experience at the Apple Strudel counter in Bedok Mall. The service was extremely slow, and the attendant provided poor customer service. Additionally, they didn’t have change available, which caused further inconvenience. I hope this feedback helps improve the service quality at the outlet.
Wong Mun Eddy
5
Great service from the young man and lady. Thanks to them, I was able to get my order sorted out. Thanks again for everything. They are very polite and hardworking.
I wrote to their customer service email three times and didn't even get a reply. The customer service from their sales team is totally nonexistent. I suggest closing that department down. Their sales website could also be improved.
Gek Yin Poh
5
Superb, tasty texture that’s creamy inside and has an oozing filling is sufficient for simple cravings.
Ben Yu
1
Not really a strudel in the traditional sense—it’s full of whipped cream and sickly sweet. At $19 it was overpriced, but I don’t think I’d want it again even if it were free…
Anthony Tan
4
It's been a long time since I've eaten Apple Strudel (I last recalled having it in the early 2000s). I finally purchased the half-size today, which was about a foot long. It had a generous serving of chunky apple dices and cream. The skin was crispy and it wasn't too sweet – just right. I can't quite recall the previous taste, but I must say it's really filling. I recommend using a fork and spoon so you can scoop up the flakes and apple chunks, as it's truly like a palm-sized apple pie in its generous filling!