The American/Italian staff was rude, obnoxious, and arrogant. They weren't friendly or helpful, constantly pushing sales, deals, and memberships. Never again will I buy from this place if the staff are so poorly trained and arrogant. The Ang Mo staff needs to go back to HQ for some basic training.
Lousy service. 0 stars if possible.
Reply: Yes, I'm 1000% sure that joke of a fella wasn't local or Malaysian. And it's definitely your store. The only butchery in Bedok Mall basement. Keep pushing to scan QR codes. What lousy staff!
Angie Yeo
5
Amazing service! I bought tenderloin for my 7mo for BLW, and the staff went the extra mile to vacuum-pack it for me, which was wonderful for preventing contamination and ensuring freshness for storage. I will definitely come back again to get meats from here for him, as they are also hormone-free! 😍
Pei Ni
1
Bought a piece of pancetta on 13 Dec 2024 at 7.01 PM. When I reached home and opened the packaging around 15 minutes later, there was a rancid smell, and the bottom of the meat was slimy.
Initially thought that it might have been the usual pancetta smell, so I fried it for 10 minutes. Alas, the rancid smell was still there after cooking, and it tasted gross. The meat was spoilt, and it was supposed to have a use by date of 20 Dec 2024.
Definitely ruined my dinner. This will be my first and last time patronising this store.
Shawn Sage
2
Spent over $40 today at Cut Butchery Bedok Mall. I was asked if I had a membership because members are given a 10% discount during their birthday month.
I keyed in my girlfriend's number and was able to give the staff her details in full, but was still denied the 10% off.
I was told that she had to be there in person.
I told the staff that we always come and buy meat together and it was unnecessary to create two accounts.
Not a very smart policy. Inflexible and senseless.
Alvira Mehra
5
It’s always a pleasure to order from Cutbutchery. We love the freshness and quality of the meats and salmon. The staff at Cutbutchery Bedok especially have been helping me for years. Special thanks to Rinat and Jeffrey and the rest in Bedok. They always ensure my delivery is on time with all the special arrangements that I need (e.g., vacuum packing, portioning, etc.). I have been buying meats and salmon from other butcheries, but I prefer Cutbutchery. Everything is perfect, and the salmon is really very good and soft. They also have express delivery within a few hours direct to our house with proper packaging. I am very satisfied with the quality of meats and the level of service and professionalism that the store provided.
Liza Low
1
Here's the edited review:
The American/Italian staff was rude, obnoxious, and arrogant. It wasn't friendly nor helpful, constantly pushing sales, deals, and memberships. Never again will I buy from this place if the staff is so poorly trained and arrogant like that. Ang Mo staff needs to go back to HQ and do some basic training.
Lousy service, zero stars if possible.
Reply: Yes, I'm 1000% sure that joke of a fellow wasn't local nor Malaysian. And it's definitely your store. The only butchery in Bedok Mall basement. Keep pushing to scan QR code. What lousy staff!
Angie Yeo
5
Amazing service! I bought tenderloin for my 7-month-old for BLW, and the staff even vacuum-packed it for me, which is wonderful for preventing contamination and ensuring freshness for storage. I will definitely come back to get meats from here for him, as they are also hormone-free! 😍
Peter Ng
1
Bought a piece of pancetta on 13 Dec 2024 at 7:01 PM. When I reached home and opened the packaging around 15 minutes later, there was a rancid smell, and the bottom of the meat was slimy.
Initially, I thought it might have been the usual pancetta smell, so I fried it for 10 minutes. Alas, the rancid smell was still there after cooking, and it tasted gross as well. The meat was spoilt, and it was supposed to have a use-by date of 20 Dec 2024.
This definitely ruined my dinner. This will be my first and last time patronising this store.
Shawn Jay
2
Spent over $40 today at Cut Butchery Bedok Mall. I was asked if I had a membership, as members receive a 10% discount during their birthday month.
I keyed in my girlfriend's number and provided her full details to the staff but was still denied the 10% off.
I was told that she had to be here in person.
I told the staff that we always shop for meats together and it was unnecessary to create two accounts.
Not a very smart policy. Inflexible and senseless.
Alvira Mehra
5
It’s always a pleasure to order from Cutbutchery. We love the freshness and quality of the meats and salmon. The staff at Cutbutchery Bedok, especially, have been helping me for years. Special thanks to Rinat and Jeffrey and the rest in Bedok. They always ensure my delivery is on time, with all the special arrangements that I need (e.g., vacuum packing, portioning, etc.). I have been buying meats and salmon from other butcheries, but I prefer Cutbutchery. Everything is perfect, and the salmon is really very good and soft. They also have express delivery within a few hours directly to our house, with proper packaging. I am very satisfied with the quality of meats and the level of service and professionalism that the store provided.