Today, I was helped by a salesperson named YII at Bedok Mall. I bought a Mistral Fan. He advised me to join as a member in order to qualify for a 5% discount. Next, he tested the fan to make sure it was in working condition. He tied up the huge oblong box to make it easier for my helper to carry when I reach home. He used a trolley and pushed my fan all the way to my car. I felt so grateful and appreciated his service that I offered a $20 tip for his wonderful service. He declined. I am so lucky to be served by such a wonderful salesperson. He went the extra mile for his customers. Such staff is a gem to the company. Thank you, YII.
Joanne Chua
5
I must say he is excellent in his service and knowledge in selling electronics at his stall. His patience in service makes you interested in buying from him.
Jing Chao
1
As others have said, the staff there lack serious customer service. No one was attentive. I ordered a phone online and waited for a confirmation to be sent, but nothing was received. I called the outlet for three days, but no one picked up. I had to try my luck by going down to check the status myself. When I went to the store, the staff could not find the item. After a look of displeasure, he eventually found the item. I said thank you to him despite his unfriendliness, but he just ignored me and walked away. The others were laughing, playing around, and no one bothered about customers. As someone in the service industry myself, I felt very upset seeing such a scene. Despite the feedback from many customers here, it seems like nothing has been done so far.
Li Hor Lee
5
I was looking for a laptop for my daughter. I truly appreciate how Allan listened to our needs and guided me through the options. I am grateful for your excellent customer service 😊 …
Jamie Ng
5
Andy Goh was extremely patient and enthusiastic sharing his knowledge about televisions. His insights were invaluable in helping us choose a TV that perfectly suits our needs. He also went out of his way to assist us in finding a suitable TV stand. We truly appreciate all his help!
Melinda Tay
5
Today, I was assisted by a salesperson named Yii at Bedok Mall. I bought a Mistral Fan. He advised me to join as a member in order to qualify for a 5% discount. Next, he tested it to ensure the fan was in working condition. He tied up the huge oblong box to make it easier for my helper to carry when I reached home. He used a trolley and pushed my fan all the way to my car. I felt so grateful and appreciated his service that I offered a $20 tip for his wonderful service. He declined. I am so lucky to be served by such a wonderful salesperson. He went the extra mile for his customers. Such a staff member is a gem to the company. Thank you, Yii.
Joanne Chua
5
I must say he is excellent in his service and knowledge in selling his electronics at his stall. His patience in service makes you interested in buying from him.
Jin Zhao
1
As others have said, the staff there lack serious customer service. No one was attentive. I ordered a phone online and waited for confirmation to be sent, but nothing was received. I called the outlet for three days, but no one picked up. I had to try my own luck by going down and checking the status. When I went to the store, the staff could not find the item. After a look of unhappiness, he then found the item. I said thank you to him despite him being unfriendly, but he just ignored me and walked away. The others were laughing, playing around, and no one seemed to care. As someone also in the service line, I felt very upset seeing such a scene, and despite the feedback from many customers here, it seems like nothing has been done so far.
Lee Li Han
5
I was looking for a laptop for my daughter. I truly appreciate how Allan listened to our needs and guided me through the options. I am grateful for your excellent customer service 😊
Jamie Ng
5
Andy Goh was extremely patient and enthusiastic in sharing his knowledge about TVs. His insights were invaluable in helping us choose a TV that perfectly suits our needs. He also went out of his way to assist us in finding a suitable TV stand. We truly appreciate all his help!