UNIQLO Bedok Mall Same Day Click Collect

I was served by a polite male staff member at the cashier, but the Malay woman with fair skin who handled the exchange was rude as hell. She responded to all my questions in a loud tone, repeatedly saying, "YA YA YA YA YA!" Yet she couldn't even explain that the replacement receipt could be used for a refund in the original store of purchase. All she did was "YA YA YA YA YA" throughout the entire exchange procedure! I feel sorry for the two Chinese staff members standing right next to her, who clearly had better common sense and manners than to treat customers in such a rude way. I am really shocked that, for the first time, I received such annoying and low-standard service at Uniqlo. It immediately brings down the overall good image of Uniqlo! PLEASE SEND HER FOR A REFRESHER COURSE.

The Bedok Mall outlet is just chaotic. The staff managing the trial room is busy chatting, and no queue is maintained. Bad experience. The management should make sure that a queue is properly maintained when there is a long line of waiting customers. Date: April 13th, Time: 6:40 PM

Please put the discount tags properly and clearly, not only on the shelf but also on the individual product tags. I wanted to buy Easy ankle pants and saw the promo price tag on the shelf showing $19.90. But when I paid, it was $29.90. I asked why, and the shop assistant said there are different prices for different seasons. There was no indication of previous or new season on the price tag. Only the "$19.90" tag was on the shelf. Please don't use this kind of tactic to fool customers into accidentally buying higher-priced items, and please indicate the promo price clearly to avoid confusion. I know items bought can be returned, but it's very troublesome. Don't you think it will be troublesome for your staff too?