STORE CREW (BEDOK MALL AND JEM - EAST AND WEST AVAILABLE)

Job Summary:

We are seeking enthusiastic and customer-focused Retail Assistant to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.

Key Responsibilities:

Sales Support:

• Contribute to achieving monthly sales targets through effective sales support.
• Assist customers with inquiries and purchases, providing excellent customer service.

Customer Service:

• Actively engage with customers, understanding their needs and providing assistance.
• Resolve customer inquiries and complaints promptly and professionally.
• Contribute to a positive and welcoming shopping environment.

Product Handling and Quality Control:

• Regularly patrol assigned areas, checking product expiry dates and quality.
• Ensure sufficient stock on shelves and replenish as needed.
• Report any product defects or issues to the duty manager immediately.
• Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.

Store Maintenance:

• Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
• Assist with general store maintenance tasks as needed.

Store Security:

• Support loss prevention efforts by being vigilant and reporting any suspicious activity.

Job Requirements:

• Minimum ’O’ Levels / ITE or equivalent. Experience in retail is preferred but not essential.
• Excellent customer service skills and a positive, friendly demeanour.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Ability to work a rotating retail schedule, including weekends and public holidays.
• Proficient in basic computer operations (e.g., POS system / Microsoft).
• Strong attention to detail and organizational skills.
• NEED TO BE ABLE TO WORK RETAIL HOURS / ONCE A MONTH overnight stock taking / Carry inventories and climb ladders. (need to be physically fit).

Please send your resume to: [email protected]

Working location: BEDOK MALL and JEM

TOTAL: 20 POSITIONS ARE AVAILABLE

Part time available - SGD 11 / hour

Min commitments each week - 3 to 4 days (including PH / Weekends / Shift)

Shift hours (7.5 hours excluding meal):

• 9am to 530pm
• 2pm to 1030pm